What devices do you repair?
We repair oxygen concentrators (portable and home units) and CPAP/BiPAP machines from brands like Inogen, OxyGo, Rhythm, ResMed, Philips, Drive, React Health and more. If your device isn't listed, contact us — we can usually still help.
How much does a repair cost?
Nothing is due when you drop your machine off — you can pay at intake or when the work is done. A flat $60 evaluation & testing fee applies to every unit we inspect, and it is charged whether or not you approve the repair. If you approve it, the $60 becomes the labor charge on your invoice — not an extra cost. Parts and any additional labor are quoted in the estimate first.
What is the $60 evaluation fee for?
It covers technician labor: equipment intake and handling, opening the machine and running internal diagnostics, and bench testing. It applies to every unit we inspect and is non-refundable, whether or not you approve the repair. If you approve it, the $60 becomes the labor charge on your invoice — not an extra cost.
How long does a repair take?
After your unit arrives at our Miami facility, we send a repair estimate as soon as our technicians finish the diagnostic. Approved repairs are turned around as quickly as possible, then tested and returned to you.
Is there a warranty on repairs?
Yes. Every repair is backed by a 30 to 90-day warranty, depending on the device and the work performed.
What happens if I don't pick up my equipment?
Equipment left unclaimed for more than
90 days after we send the estimate or finish the repair may be considered abandoned, and we may dispose of, recycle or sell it to recover storage and administrative costs.
After 120 days the customer forfeits all claims to the equipment. We document every attempt to reach you — see the full
Repair & Service Policy.
Do you offer free shipping for the diagnostic?
For portable units we provide a free inbound shipping label. Nothing is due when you send it in; the $60 evaluation fee is billed at intake or on completion, whether or not you approve the repair.
What if the repair costs more than a new device?
In that case we'll offer you a trade-in: apply your existing device as credit toward a certified refurbished unit. We evaluate your machine and offer fair market credit based on its condition and parts.